Resources
FAQ For Tenants
Can I pay rent online?
Yes. Our online platform makes it easy for you to pay rent regardless of your location. You’ll also receive a reminder before the deadline. This helps you stay on top of payments and avoid late fees.
How do you screen prospective tenants?
Our priority is finding the best tenants for your property. We carefully screen applicants to verify they have stable employment, a strong credit history, and a clean background. This ensures only prospective tenants who meet our criteria are approved for tenancy.
Who is responsible for fixing damages in my unit?
Tenants are responsible for damages caused by themselves or their guests. However, our maintenance team handles all normal wear and tear issues.
Can I make changes to my rental unit?
Tenants must contact us before making any changes or modifications to the property. Our team will review the request and let you know if it’s allowed under your lease terms.
What happens at the end of my lease term?
As your lease term approaches its end, we will provide information on renewal options or move-out procedures. If you plan to renew, you may be required to sign a new lease agreement. If you choose to move out, please provide the required notice as stated in your lease. A property manager will conduct a final inspection to assess the unit’s condition and discuss any security deposit considerations. Let us know in advance so we can assist with a smooth transition.
FAQ For Owners
Why do I need a property manager?
A property manager takes the stress out of renting by handling everything from tenant screening and rent collection to maintenance and legal compliance. Let us do the heavy lifting for you! We’ll ensure your property stays well-maintained, your tenants are satisfied, and your investment remains profitable.
Who conducts repairs on my property?
Our experienced vendors are available 24/7 to keep your property’s facilities running smoothly. When a tenant reports an issue or damage, we promptly assess the situation and coordinate the necessary repairs.
How would you find qualified tenants for my property?
Our team will market your rental across multiple platforms to maximize exposure and attract qualified prospective tenants. We’ll also carefully screen all applicants to find reliable tenants for your property. This includes conducting thorough background and credit checks, verifying employment and income, and reviewing rental history.
How do tenants pay rent?
Tenants can pay rent conveniently through our secure online portal. This facilitates both one-time and automatic payments. We also accept other payment methods, depending on the lease agreement. Tenants will also receive rent reminders which reduces the likelihood of late payments.
Do you conduct inspections?
Yes. Property inspections allow us to identify and fix potential issues before they become major expenses. We’re committed to ensuring your property remains well-maintained.